Here I’m closing G HUB through the taskbar.Ģ. Quick Fix – Mouse Not Connected – Here are the steps I used when my Logitech G HUB Showed “Connect Your Logitech G Gear,” but in fact, my mouse WAS connected.ġ. This was a quick fix that worked for me, but it’s not a final solution. This is strange because it was working fine earlier in the day and my mouse has been connected the entire time. In my case, I would open G HUB and my gaming mouse wasn’t recognized. This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse. A reboot somewhere between steps 5 and 7c might actually make it work, too, but I'm only listing the steps I actually performed - I hate rebooting.This is a quick fix if you encounter a problem with G HUB suddenly not finding your device and you don’t have time to uninstall/reinstall G HUB software. In the worst case, you might have to do all steps through 7c. If you're lucky you'll only have to go through step 5. The key here step 4, which is just one of those things that are now required with Catalina. You're mouse should show up correctly now and let you customize, etc. Re-install G Hub the same way you did before. Delete the Logitech G Hub app (move to trash)Ĭ. If it still shows disconnected, uninstall and reinstall G-Hub (I had to do this)ī. If it still shows disconnected, unplug and replug mouse If it's not already checked, this is likely your problem. Go into System Preferences > Security & PrivacyĬheck that Logitech G HUB is CHECKED Make sure Logitech G Hub is checked for Accessibility. Unfortunately these installers don't quite "get it right" on Catalina. You just need to follow the steps below to make sure everything's set up right. You don't need to install any additional software. IF YOU'RE RUNNING CATALINA, then thereal issue is likely related to its new security features.
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